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Communication is Key: Interpersonal and Presentation Skills: 4 CE hours
Communication and Education-Communication is Key: Interpersonal and Presentation Skills: 4 CE hours
Ch 1: Identify adult learning, teaching, instructional and/or presentation skills techniques
Ch 2: Demonstrate communication skills that are culturally and linguistically competent, including verbal, non-verbal communication and effective listening skills
Ch 3: Illustrate conflict resolution skills
Ch 4: Identify and respond appropriately to crisis situations
Ch 5: Explore appropriate strategies to affect positive behavioral outcomes for members of the community
Ch 6 Review: Communication is Key
Communication is Key Test
Congratulation video! (1:05)
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Ch 1: Identify adult learning, teaching, instructional and/or presentation skills techniques
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