By the end of this course, you will:
• Identify adult learning, teaching, instructional and/or presentation skills techniques
• Demonstrate communication skills that are culturally and linguistically competent, including verbal, non-verbal communication and effective listening skills
• Illustrate conflict resolution skills
• Identify and respond appropriately to crisis situations
• Explore appropriate strategies to affect positive behavioral outcomes for members of the community
Communication and Education
Communication and Education-Communication is Key: Interpersonal and Presentation Skills: 4 CE hours
Available in
days
days
after you enroll
- Ch 1: Identify adult learning, teaching, instructional and/or presentation skills techniques
- Ch 2: Demonstrate communication skills that are culturally and linguistically competent, including verbal, non-verbal communication and effective listening skills
- Ch 3: Illustrate conflict resolution skills
- Ch 4: Identify and respond appropriately to crisis situations
- Ch 5: Explore appropriate strategies to affect positive behavioral outcomes for members of the community
- Ch 6 Review: Communication is Key
- Communication is Key Test
- Congratulation video! (1:05)
- Survey