By the end of this course, you will:
• Identify adult learning, teaching, instructional and/or presentation skills techniques
• Demonstrate communication skills that are culturally and linguistically competent, including verbal, non-verbal communication and effective listening skills
• Illustrate conflict resolution skills
• Identify and respond appropriately to crisis situations
• Explore appropriate strategies to affect positive behavioral outcomes for members of the community
Resources
Resources: Certified Community Health Worker 101: 4 CE hours
Available in
days
days
after you enroll
- Ch 1: Cultural Competency: Identify the differences between various cultural/communities and health/social services systems
- Ch 2: Develop approaches to access health/social services
- Ch 3: Get connected: Identify resources used for making formal and/or informal referrals/links to providers
- Ch 4: Improve individual and community capacity to access health/social services
- Ch 5: Tear down the Walls: Assess the barriers to services and strategies to access care
- Ch 6 Review: CCHW 101
- CCHW 101 Test
- Congratulations video! (1:05)
- Survey
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